Career

About Us:

Juggnoo.pk is a dynamic and rapidly growing e-commerce platform committed to providing customers with a seamless and enjoyable online shopping experience. We offer a diverse range of high-quality products at competitive prices, coupled with excellent customer service. As we continue to expand our presence in the e-commerce landscape, we are seeking a skilled and motivated E-Commerce Operations Manager to join our team.

Job Summary: As the E-Commerce Operations Manager, you will play a crucial role in overseeing the day-to-day operations of our online store, ensuring efficiency, accuracy, and customer satisfaction. You will collaborate with various departments to streamline processes, implement best practices, and contribute to the overall growth and success of juggnoo.pk.

Key Responsibilities:

1. Order Management:

   • Monitor and manage the end-to-end order fulfilment process, from order placement to delivery.
   • Implement strategies to optimize order processing times and minimize errors.

2. Inventory Control:

   • Develop and maintain effective inventory management strategies to prevent stockouts or overstock situations.
   • Coordinate with suppliers to ensure timely replenishment of stock.

3. Website Maintenance:

   • Collaborate with the IT team to ensure the website is user-friendly, functional, and up-to-date.
   • Implement improvements to enhance the overall online shopping experience.

4. Customer Service:

   • Oversee customer service operations, ensuring prompt and satisfactory resolution of customer inquiries and issues.
   • Implement strategies to enhance customer satisfaction and loyalty.

5. Data Analysis:

   • Utilize data analytics tools to analyze website performance, customer behavior, and sales trends.
   • Make data-driven decisions to optimize the e-commerce platform.

6. Marketing Collaboration:

   • Work closely with the marketing team to align promotions, campaigns, and product launches with operational capabilities.
   • Ensure seamless execution of marketing initiatives on the e-commerce platform.

7. Compliance and Security:

   • Stay informed about e-commerce laws, regulations, and security best practices.
   • Implement measures to ensure the security and privacy of customer data.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.
• Beginners can also Join who know about E-commerce and have specific skills
• Proven experience in e-commerce operations management.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Knowledge of e-commerce platforms, technologies, and trends.

Benefits:

• Competitive salary
• Health and dental insurance
• Opportunities for career growth and advancement
• Dynamic and inclusive work environment

If you are a proactive and results-oriented individual with a passion for e-commerce, we invite you to join juggnoo.pk and contribute to our mission of delivering excellence in online retail. Apply now to be part of a team that is shaping the future of e-commerce!